ARC's Privacy Policy


Respecting Your Privacy
The American Refugee Committee (ARC) values your support and the trust you place in us.  We have created this Privacy Statement to address any concerns you may have about the way we use your personal information.
If you have questions about this Privacy Statement or our use of your personal information, please contact us by email at beths at or write us at:

American Refugee Committee
ATTN: Database Manager
615 1st Ave NE, Suite 500
Minneapolis, MN 55413-2618 USA

This Privacy Statement May Change
This Privacy Statement describes ARC’s current policies and practices with regard to the personal information we collect from our donors, volunteers, supporters and visitors to this web site.  As our organization grows or laws change, we may need to update or revise this Privacy Statement.  Accordingly, we reserve the right to update or modify this Privacy Statement at any time, without prior notice, by posting the revised version of this Privacy Statement on this web site.  If we modify our Privacy Statement, the modifications will apply only to the personal information we collect after we have posted the revised Privacy Statement on this web site.

For your convenience, whenever this Privacy Statement is changed, we will alert you by posting a notice on our home page for 60 days.  If more than 60 days goes by between your visits to this web site, be sure you review this Privacy Statement to see if it has been revised since your last visit.

What is Personal Information?
“Personal information” is information about an identified or identifiable individual.  Your personal information may include your name, your address, and your e-mail address.

What Personal Information Does ARC Collect?
ARC collects the personal information you knowingly and voluntarily provide to us when you use this web site, for example, the personal information you provide when you make a donation, register for an ARC event, volunteer your time, subscribe to our newsletter, or add your name to our mailing list.

How Does ARC Use Your Personal Information?
ARC uses your personal information for the purposes for which it was provided.  For example, if you subscribe to a newsletter, we use your contact information to mail or email the newsletter to you.  If you volunteer to help us, we use information about your interests and skills to help you find the right volunteer opportunity.  We also use your personal information to compile statistics about our donors, volunteers and other supporters.  These statistics do not identify you personally.

We add the names and contact information we receive to our general mailing list.  For example, if you provide us with your name and address, you may receive periodic mailings from us with news and information about ARC programs and events or containing requests for your support.  If you do not wish to receive these mailings from us, please let us know by sending us an email at beths at or by writing us at American Refugee Committee, 615 1st Ave NE, Suite 500, Minneapolis, MN  55413, Attn:  Database Manager. 

Does ARC Share Personal Information With Others?
ARC shares the personal information it collects with third party vendors who act for or on behalf of ARC.  For example, when you make an online donation to ARC, a third party processes your donation on our behalf.  These third party vendors may need information about you in order to perform their functions.  These companies are not authorized to use your personal information for any other purpose.

There may be some other, limited circumstances in which we may share or transfer information in our databases to an unrelated third party, for example, to comply with a legal requirement or court order; to investigate a possible crime, such as credit card fraud; to protect the security of our web site and the integrity of our databases; if we reorganize or merge with another organization, or in some similar event.

ARC does not rent, sell or share its mailing lists with other organizations.

Access to Your Personal Information
If your personal information changes or if you would like to review the personal information we may have on file, please contact us by e-mail at beths at or write us at ARC, 615 1st Ave NE, Suite 500, Minneapolis, MN  55413-2681, Attn:  Database Manager.  We will correct or delete the personal information we have on file at your request.  Please give us your full name and contact information so that we can locate information about you in our files.  It is also helpful if you let us know what led you to submit personal information to us so that we can efficiently locate your personal information in our files. 

Technical Information Collected Through This Website:
We collect an IP address from all visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to any of the personal information you provide.

Use of "Cookies":
Our Site may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site and to make sure you don't see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.

When you supply credit card information through this web site, the transmission is protected by Secure Sockets Layer (SSL).  You must understand, however, that the Internet is inherently insecure and no web site operator can guarantee that a web site is completely secure.  ARC does not warrant that this web site is secure or “hackerproof”; you use this web site solely at your own risk.

Tell-A-Friend: (email this page)
If a user elects to use our referral service for informing a friend about our Site, we ask them for the friend's name and email address. American Refugee Committee will automatically send the friend a one-time email inviting them to visit the Site. The American Refugee Committee stores this information for the sole purpose of sending this one-time email and does not possess the ability to send subsequent email. 

Links to Other Web Sites 
This Privacy Statement applies only to this web site owned and operated by ARC.  Our web site may contain links to web sites that are not operated by ARC.  These links are provided as a service and do not imply any endorsement of the activities of these third-party web sites nor any association with their operators.  ARC does not control these web sites and is not responsible for their data practices.  We urge you to review the Privacy Statement posted on any web site you visit before using the web site or providing any personal information about yourself.

Opt Out
ARC's site gives you the option of not receiving additional information from us. If you do not want to receive additional information, please uncheck the boxes at the point at which we request that information.
This site has links to other Web sites whose privacy policies may differ from ours. ARC is not responsible for the content or privacy practices of other Web sites.

Questions and Concerns
Your privacy is very important to us. We rely on the generosity and trust of our supporters and want to make sure that your experience with ARC is as positive as possible. We do want to keep you updated on the situation of refugees and displaced people around the world, but not at the expense of any personal information concerns. If you have any concerns about the way ARC processes your personal information, please contact us by email at beths at or by writing us at: ARC, 615 1st Ave NE, Suite 500, Minneapolis, MN  55413-2681, Attn: Database Manager

How You Can Help
DONATE NOW! Become a monthly sustainer
watch, listen, learn & interact with
our online multi media resources
Building a Playground
Using only recycled materials, we were able to build a playground for the 5,000 kids living at Kiziba refugee camp in Rwanda.
On Famine
Daniel Wordsworth - American Refugee Committee President - talks about the situation in Somalia and how all of us can make a difference and help save lives.
Returning to Somalia
Nimco Ahmed shares her recent trip back Mogadishu her first time back to Somalia in 24 years
South Sudan
Rebuilding Health Care in South Sudan
Deb Ingersoll runs ARC’s Cash for Work Program in Haiti. She’s interviewed at ARC Headquarters.
Listen Now or -
Download MP3 (2.1MB)
Simona Palenga, ARC Field Coordinator in Haiti, is interviewed at ARC HQ.
Listen Now or -
Download MP3 (2.4MB)
Senior Director of Program Quality Monte Achenbach, is interviewed from the field in Haiti.
Listen Now or -
Download MP3 (2.9MB)
ARC volunteer Dr. John Bordwell talks about the health situation of Congolese refugees in Rwanda.
Listen Now or -
Download MP3 (3.1MB)
Somalia: Photos
photographs from Somalia
South Sudan: Photos
images from our efforts in southern Sudan
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